I'm Ana Lucia, a dynamic professional with an international background and a passion for all things people!
A life long learner who excelled in her studies and academics, I see every job as a learning opportunity.
I speak 4 languages fluently, I have lived in 5 countries and have worked with people from all corners of the globe. I thrive in an diverse, complex environment, where being culturally aware is key.
My superpower is my ability to connect the dots between learning needs, learner experience and learning technology. I am passionate about creating meaningful learning and development opportunities that are interactive, engaging and allow all learners to grow and apply new skills!
In 2008, I began my career in technology for a SaaS based software company with HQ in California. I was responsible for online curriculum design and virtual instruction for end users of pricing tools at global retailers. I was exposed early on to how a cloud-based software company operates, to agile development, machine learning and artificial intelligence in it's advent, and to the computer science that makes it all work. I quickly learned the industry and how to transform complex concepts and technology use into training that was accessible and engaging for business users. I created learning content and delivered training in English, Spanish, French and Portuguese through blended models of self-paced, online and in person.
I was then scouted to work for the most successful Talent Management software, Successfactors, and quickly evolved into a solutions expert for the talent and learning management modules. As a Mastery certified trainer, I delivered certification courses to global consultants from Accenture, IBM, Deloitte, Capgemini, and many other consultancies. Training was done in an engaged social cohort environment which included a flipped classroom model, community based interactions and hands on experiential learning and assessment.
In 2013, I moved to Europe and began working in management consulting. My first project at Deloitte UK was transforming global HSBC learning processes through deployment of new LMS. In consultancy, I worked for many years deploying LMS and Talent solutions in major financial services, telecommunications, retail, professional services and product manufacturing businesses.
Since 2020, I've worked with enterprises large and small delivering learning and development programs for up-skilling, cross skilling and re-skilling talent as well as training for soft skills to new managers, leadership and development courses and onboarding programs for new hires and college graduates.
I apply smart thinking and comprehensive strategic planning towards learning and development. I help companies move past the inertia of transactional learning and training to deliver impactful, engaging and fit for purpose programs at global scale. Skilled at seeing the big picture and connecting the dots, I bring purpose to organizational learning that reinvigorates the learning journey.
As an experienced program manager and learning expert I plan, develop, design and deliver learning content. I bridge the gap between the business needs in various functions and the global vision for training and learning at the organizational level by driving alignment and organizing a structured approach to learning delivery. I strive for excellence in learner experience and know what applications are the best suited for different needs and drive for using the best tool for the job. With a background in training, I apply adult learning methodologies that are modern, target the learner and lead to successful adoption and change.
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